ServiceNow

Exivity integrates with ServiceNow to connect IT consumption and cost data with the organizational and service information needed for meaningful FinOps and billing.

Data from ServiceNow can be used to enrich consumption records with contextual information such as customers, departments, services, assets, contracts, and other relevant business dimensions. This helps organizations move beyond infrastructure-level cost data and understand who is consuming technology resources and why those costs are being incurred.

Exivity's data processing framework can combine information from CMDB and IT service management systems with consumption data from public cloud, private cloud, virtualization, and other infrastructure sources. The resulting dataset can then be used for reporting, cost allocation, showback, chargeback, and billing. Exivity supports retrieving contextual data from systems such as CMDBs and CRMs through APIs and database queries.

For enterprises, integrating ServiceNow with Exivity can help align technology costs with organizational structures and services. For managed service providers, it can provide additional customer and service context required to transform infrastructure consumption into accurate customer-facing charges.

By combining operational, business, and financial data, Exivity provides a more complete view of technology consumption and its associated costs.