Frequently asked questions
Short answers to the questions people bring to a first call about Exivity, Hypermeter and Exivity Core. The naming questions have their own page.
Exivity is a software company. It builds Hypermeter, a SaaS platform for cross-source cost allocation, FinOps analysis and unit economics, and Exivity Core, a metering, rating and billing engine for cloud and hybrid infrastructure that can run in your own environment.
The answers below cover the questions that come up before a demo. For the full set of naming questions, including what “Exivity Hypermeter” refers to and whether the two names are one product, see Exivity Core and Hypermeter. For anything commercial, see pricing; for anything technical, the documentation.
Is Exivity a company or a product?
Exivity is a software company. It builds two products: Hypermeter, its SaaS FinOps platform, and Exivity Core, its metering and billing engine. The engine was previously named "Exivity"; it is now Exivity Core, so "Exivity" on its own refers to the company.
What is the difference between Exivity Core and Hypermeter?
Exivity Core turns consumption into a charge you can invoice. Hypermeter turns cost into a number you can defend. Exivity Core produces invoices, billing runs and rated charge records for an external commercial relationship, where someone receives a bill and pays it. Hypermeter produces allocation, showback and chargeback, unit economics and forecasts for an internal one, where you attribute cost to whoever caused it. Both apply rates; the difference is what comes out of the end.
Which product should I start with?
Start from the job. If you need to bill external customers, or to meter infrastructure inside your own environment, start with Exivity Core. If you need cross-source cost allocation, FinOps analysis or unit economics, start with Hypermeter. Service providers that both bill customers and run their own internal unit economics use both.
Do I need both?
They are separate products with separate licences, and neither requires the other. Buying Hypermeter does not require Exivity Core, and an existing Exivity Core customer is not obliged to add Hypermeter.
Where does each product run?
Exivity Core runs self-hosted on a virtual machine or Kubernetes, in the cloud, or air-gapped where outbound connectivity is not allowed. Hypermeter is multi-tenant SaaS with per-organisation isolation, and is not offered as a self-hosted deployment. Organizations that cannot send cost or usage data outside the building are metered with Exivity Core.
Did Hypermeter replace Exivity Core?
No. Exivity Core is not going anywhere. It is the product in the family that prepares invoice-ready output and the one you can run self-hosted, including air-gapped. If that is your job, it is the right product: Hypermeter does not replace it, and existing deployments are unaffected.
How does pricing work?
Pricing is scoped to your organization and deployment: the platforms or sources in scope, the usage volume flowing through them, and where the software has to run. Each product is licensed separately. There is no public price list because no two organizations meter the same things; the pricing page at /pricing explains what a quote needs.
What does Exivity Core integrate with?
Public cloud billing exports (AWS, Microsoft Azure, Google Cloud, Azure Stack and others), virtualisation platforms such as VMware, Nutanix, Hyper-V and OpenStack, Kubernetes and OpenShift, hardware over Redfish, databases including SQL Server, Oracle, PostgreSQL and MySQL, and ITSM and automation tools such as ServiceNow and Ansible. Underneath the named connectors it is a general-purpose ingestion engine: if a person can retrieve the data through a REST endpoint, a database, a CSV drop or an export button, Exivity Core can retrieve it repeatedly without them. The integrations index at /integrations lists what is documented.
Does Hypermeter support FOCUS?
Yes. Hypermeter reads cloud billing exports in the FOCUS format alongside the native AWS, Azure and Google Cloud exports, across released specification versions — we recommend the latest, FOCUS 1.4 as of September 2026. If your evaluation depends on exporting in FOCUS, ask on the call so we can confirm what ships today rather than what is planned.
Does the software change anything in our infrastructure?
No. It reads with credentials you issue and has no write access: it will not resize, schedule, stop or reconfigure anything you run. Whether a vendor may change production is the one genuinely contested question in this category, and this is our answer to it rather than a feature we have not built yet.
Is it real time?
No. Data arrives on a schedule and is processed in runs. There is no real-time or streaming ingestion, and a run that cannot complete correctly is blocked rather than left half-finished. For cost allocation and billing that is the right trade: a number that changes under you while you are reconciling it is worse than one that arrives an hour later and stays put.
Do you forecast, benchmark or right-size?
Forecasts, yes, with every forecast stating its method, training window, assumptions and error history, and rerunning identically for anyone who checks; if a number cannot be explained, it is not shown. External benchmarking, no: we do not have other companies' data, and neither does anyone claiming otherwise with any precision. Automated right-sizing against live infrastructure, no, for the reason above: the software does not act on what you run.
See it on your own data.
A demo scoped to your organisation, run by an engineer. Bring one cost source; leave with a recommendation.