FAQ
Will I be charged any additional fees?
For the price you pay corresponding to your Consolidated Peak Usage Records, you'll get all features from the Exivity product.
What payments do you accept?
You'll receive your Exivity bill every 3rd of the month for the previous month. Payment is due within 30 days, and needs to be done via wire transfer. Credit card payments are not supported at this time.
Do you offer consultancy services?
Absolutely! We have long-term experience with advising and implementing cloud metering and billing solutions. Feel free to contact us if you want us to assist you in any way.
I don't know how many Consolidated Usage Peak Records I'll consume
We've got your back! Just drop us an e-mail, and we'll assist you with initial estimations. Also you're allowed to run a 1 month free trial, which will allow you to better understand your Consolidation Peak Usage. But don't worry - you'll always pay a fair price. You can also fill in our onboarding questionaire here. We will then come back to you with a CUPR estimation.
Do you have a general rule of thumb for estimating my CUPR?
As a general rule of thumb, you can estimate your Consolidated Usage Peak Records as follows:
[n/o customers]
× [avg. n/o services per customer]
× [avg. n/o unique instances per service]If, on average, your customers consume 4 different services, and you have a 100 customers with on average 6 Unique Instances (VMs, License Bundles, etc.) your estimated CUPR will be 2 400. However, this should be considered as a very rough estimate. Actual numbers are very much dependent on your specific use case. You can also fill in our onboarding questionaire here. We will then come back to you with a CUPR estimation.